Consulting Package Terms and Conditions

Flexible Usage

Purchased hours can be used for any of the services I provide. Whether you need strategic insights, operational guidance, or leadership development, your hours are there when you need them.

Validity Period

Purchased hours must be used within 1 year (365 days) from the date of purchase.

Unused hours will not be refunded but can be rolled over to a new package if renewed before expiration.

Additional Hours

The client will always be informed that the current hours block is about to be exceeded, and will be given the opportunity to purchase an additional block. If the client chooses not to purchase another block, then additional hours will be billed at the base rate of $200/hour.

Booking Meetings

Clients can book consulting hours between 9 AM and 5 PM Pacific Time (PST/PDT), Monday through Friday.

Time slots are to be booked through a provided calendar link.

If no suitable time is available, clients can email to coordinate an alternative time. Emergency blocks are reserved for such situations.

Meeting times will always be accommodated within 2 business days of the request, excluding periods when I am on planned vacation.

Working Around Vacation Time

Any blackout dates due to planned  vacation will be communicated at least 4 weeks in advance to ensure clients can plan accordingly.

Rescheduling and Cancellations

Meetings  can be rescheduled with at least 24 hours' notice.

Cancellations with less than 24 hours' notice will result in a deduction of the scheduled time from the total block.

Monthly Reporting

At the end of every month a report will be provided outlining the following:

  • the total number of hours included in the current block (including any rolled-over hours)

  • the number of hours  used to date

  • an itemized list of how the hours were spent that month

  • the number of hours remaining

In the event that no hours are used in a given month, a new report will not be generated. 

Payment Terms

Full payment is required upfront before the commencement of services.

Payments can be made via credit card on the shop page.